Mobile Call Recording for FSA Compliance
Written by Dave Gash and posted on November 16, 2011 | 1 Comment
FSA rules state that from the 14th of November 2011, mobile phone conversations relating to transactions in the equities, bond, derivatives and financial commodity markets must be recorded and stored for a period of 6 months in order to help deter and detect market abuse.
Not all companies regulated by the FSA are compliant as yet, with companies talking to their clients about Mortgage Arrears, Critical Illness Insurance and Personal Protection Insurance being clamped down upon.
We offer a solution with excellent options for premises based and hosted BlackBerry recording, as well as call recording options for iPhones, Andriod Phones, Windows Phones and other smartphones. Our solution covers both ‘active’ and ‘passive’ call recording, with very competitive pricing and it is a solution that can be set up in a short period of time.
If you have not put your mobile call recording solution in place, or if you are not happy with your current solution then please contact us by phone on 0207 553 4488 or contact us online so that we can talk you through you various options.
Tags: Android Call Recording > Blackberry Call Recording. iPhone Call Recording > Call Recording > FSA > Mobile Call Recording
Avaya IP Office Release 8
Written by Dave Gash and posted on October 27, 2011 | 2 Comments
1st Communications continues our close relationship with Avaya by once again taking part in alpha and beta testing for the new Avaya IP Office Release 8 on our in [...] Continue Reading…
Tags: Avaya > Avaya IP Office > Avaya IPO Release 8 > IP Office 8 > Release 8
Avaya IP Office wins Product of the Year 2011
Written by Dave Gash and posted on October 12, 2011 | Comments Off
Avaya are proud to have been awarded Frost & Sullivan’s European Enterprise Product of the Year 2011 for their IP Office Telephone System. The IP Office is Avaya’s chosen [...] Continue Reading…
Tags: Avaya IP Office > communications > small business > SMB > SME > Unified Communications
Retell Recorder wins CNA Peripheral Product of the Year
Written by Dave Gash and posted on September 19, 2011 | Comments Off
Retell’s Sense call recorder system recently won the prestigious Comms National Awards Peripheral Product of the year for 2011.
Retell Call Recorder CNA Award Winner 2011
The [...] Continue Reading…
New Business Telephone System Grant Funding
Written by Dave Gash and posted on August 3, 2011 | Comments Off
Your business may qualify for a fantastic match funded grant of up to £1,000 towards the cost of a new LG Ericsson IPECS telephone system if you are looking [...] Continue Reading…
Tags: 1st Communications > LG Ericsson > LG Ericsson Business Telephone System > LG Ericsson IPECS > Telephone System Funding > Telephone System Grant
Celebrating 15 Years of NQA Accreditation
Written by Dave Gash and posted on July 28, 2011 | Comments Off
Following on from our recent 19 year anniversary announcement, the team at 1st Communications are proud to announce that we have retained our NQA Accreditation for the 15th consecutive [...] Continue Reading…
Celebrating 19 years of Service
Written by Dave Gash and posted on July 1, 2011 | Comments Off
1st Communications is 19 years old today
1st Communications was formed 19 years ago today with the aim of providing organisations with the tools and service [...] Continue Reading…
1st Communications CHAS Accredited
Written by Dave Gash and posted on May 18, 2011 | Comments Off
1st Communications has recently enhanced our accreditation credentials with the announcement that we have gained CHAS (Contractors Health & Safety Assessment Scheme) accreditation.
The market leader for health and safety pre-qualification [...] Continue Reading…
BCM End of Sale Announced – 1st March 2012
Written by Dave Gash and posted on April 18, 2011 | Comments Off
We have been informed by the vendor that the BCM Telephone System is no longer going to be sold from the 1st of March 2012, but will continue to [...] Continue Reading…
Tags: Avaya BCM > BCM > BCM Maintenance > BCM Migration > BCM Upgrade > Nortel BCM > Nortel BCM Support
Avaya IP Office Release 7
Written by Dave Gash and posted on March 22, 2011 | Comments Off
Following several months of beta testing with Avaya Connect Partners such as 1st Communications, Avaya has just announced the public release of IP Office 500 rel 7.0. This new version [...] Continue Reading…
Tags: 1st Communications > Avaya > Avaya IP Office > Avaya IP Office Release 7.0 > Release 7