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	<title>Blog by 1st Communications</title>
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	<link>http://blog.1st-comms.com</link>
	<description>Providing Complete Communications Solutions for Business</description>
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		<title>Mobile Call Recording for FSA Compliance</title>
		<link>http://blog.1st-comms.com/2011/11/16/mobile-call-recording-for-fsa-compliance/</link>
		<comments>http://blog.1st-comms.com/2011/11/16/mobile-call-recording-for-fsa-compliance/#comments</comments>
		<pubDate>Wed, 16 Nov 2011 16:07:46 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Technical]]></category>
		<category><![CDATA[Android Call Recording]]></category>
		<category><![CDATA[Blackberry Call Recording. iPhone Call Recording]]></category>
		<category><![CDATA[Call Recording]]></category>
		<category><![CDATA[FSA]]></category>
		<category><![CDATA[Mobile Call Recording]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=394</guid>
		<description><![CDATA[FSA rules state that from the 14th of November 2011, mobile phone conversations relating to transactions in the equities, bond, derivatives and financial commodity markets must be recorded and stored for a period of 6 months in order to help deter and detect market abuse. Not all companies regulated by the FSA are compliant as [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Avaya IP Office Release 8</title>
		<link>http://blog.1st-comms.com/2011/10/27/avaya-ip-office-release-8/</link>
		<comments>http://blog.1st-comms.com/2011/10/27/avaya-ip-office-release-8/#comments</comments>
		<pubDate>Thu, 27 Oct 2011 11:10:12 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Avaya]]></category>
		<category><![CDATA[Avaya IP Office]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Avaya IPO Release 8]]></category>
		<category><![CDATA[IP Office 8]]></category>
		<category><![CDATA[Release 8]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=390</guid>
		<description><![CDATA[1st Communications continues our close relationship with Avaya by once again taking part in alpha and beta testing for the new Avaya IP Office Release 8 on our in house test bed. The Avaya IP Office Release 8 will bring a host of new features and functionality to businesses, helping them cut costs, increase their [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Avaya IP Office wins Product of the Year 2011</title>
		<link>http://blog.1st-comms.com/2011/10/12/avaya-ip-office-wins-product-of-the-year-2011/</link>
		<comments>http://blog.1st-comms.com/2011/10/12/avaya-ip-office-wins-product-of-the-year-2011/#comments</comments>
		<pubDate>Wed, 12 Oct 2011 12:54:21 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Avaya]]></category>
		<category><![CDATA[Avaya IP Office]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[SMB]]></category>
		<category><![CDATA[SME]]></category>
		<category><![CDATA[Unified Communications]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=365</guid>
		<description><![CDATA[Avaya are proud to have been awarded Frost &#38; Sullivan’s European Enterprise Product of the Year 2011 for their IP Office Telephone System. The IP Office is Avaya&#8217;s chosen solution for small and medium-sized businesses. The companies evaluated for ICT Europe’s 2011 Awards were selected by Frost &#38; Sullivan analysts who assessed companies’ revenues, market [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Retell Recorder wins CNA Peripheral Product of the Year</title>
		<link>http://blog.1st-comms.com/2011/09/19/retell-recorder-wins-cna-peripheral-product-of-the-year/</link>
		<comments>http://blog.1st-comms.com/2011/09/19/retell-recorder-wins-cna-peripheral-product-of-the-year/#comments</comments>
		<pubDate>Mon, 19 Sep 2011 15:01:25 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=378</guid>
		<description><![CDATA[Retell&#8217;s Sense call recorder system recently won the prestigious Comms National Awards Peripheral Product of the year for 2011. The Retell Sense Call Recorder is an industry leading call recording system integrated with call management, designed to manage company, team or individual activity and replay calls, all from one easy screen view. Using the Retell [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>New Business Telephone System Grant Funding</title>
		<link>http://blog.1st-comms.com/2011/08/03/new-business-telephone-system-grant-funding/</link>
		<comments>http://blog.1st-comms.com/2011/08/03/new-business-telephone-system-grant-funding/#comments</comments>
		<pubDate>Wed, 03 Aug 2011 11:48:41 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[LG Ericsson]]></category>
		<category><![CDATA[LG Ericsson IPECS]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Promotions]]></category>
		<category><![CDATA[1st Communications]]></category>
		<category><![CDATA[LG Ericsson Business Telephone System]]></category>
		<category><![CDATA[Telephone System Funding]]></category>
		<category><![CDATA[Telephone System Grant]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=354</guid>
		<description><![CDATA[Your business may qualify for a fantastic match funded grant of up to £1,000 towards the cost of a new LG Ericsson IPECS telephone system if you are looking to reduce your business travel or make your organisation greener, subject to eligibility. This EU grant is for businesses ranging in size from sole trader to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Celebrating 15 Years of NQA Accreditation</title>
		<link>http://blog.1st-comms.com/2011/07/28/celebrating-15-years-of-nqa-accreditation/</link>
		<comments>http://blog.1st-comms.com/2011/07/28/celebrating-15-years-of-nqa-accreditation/#comments</comments>
		<pubDate>Thu, 28 Jul 2011 12:33:13 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[1st Communications]]></category>
		<category><![CDATA[ISO 9001:2008]]></category>
		<category><![CDATA[ISO9001]]></category>
		<category><![CDATA[NQA Accreditation]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=301</guid>
		<description><![CDATA[Following on from our recent 19 year anniversary announcement, the team at 1st Communications are proud to announce that we have retained our NQA Accreditation for the 15th consecutive year. To remain certified as ISO 9001:2008 compliant, 1st Communications underwent an evaluation process that culminated in a comprehensive registration audit by NQA. The certification of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Celebrating 19 years of Service</title>
		<link>http://blog.1st-comms.com/2011/07/01/celebrating-19-years-of-service/</link>
		<comments>http://blog.1st-comms.com/2011/07/01/celebrating-19-years-of-service/#comments</comments>
		<pubDate>Fri, 01 Jul 2011 10:42:46 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=292</guid>
		<description><![CDATA[1st Communications was formed 19 years ago today with the aim of providing organisations with the tools and service that they needed to communicate efficiently and effectively. We have moved on in terms of both time and technology, but our passion for excellent customer service remains. Call us on 0800 0684 880 and see what [...]]]></description>
		<wfw:commentRss>http://blog.1st-comms.com/2011/07/01/celebrating-19-years-of-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>1st Communications CHAS Accredited</title>
		<link>http://blog.1st-comms.com/2011/05/18/1st-communications-chas-accredited/</link>
		<comments>http://blog.1st-comms.com/2011/05/18/1st-communications-chas-accredited/#comments</comments>
		<pubDate>Wed, 18 May 2011 13:01:24 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[1st Communications]]></category>
		<category><![CDATA[CHAS]]></category>
		<category><![CDATA[CHAS Accreditation]]></category>
		<category><![CDATA[Health and Safety]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=314</guid>
		<description><![CDATA[1st Communications has recently enhanced our accreditation credentials with the announcement that we have gained CHAS (Contractors Health &#38; Safety Assessment Scheme) accreditation. The market leader for health and safety pre-qualification in the UK, CHAS is a non-commercial scheme available to suppliers and organisations looking for suitably competent suppliers. CHAS is recognised by both the private and [...]]]></description>
		<wfw:commentRss>http://blog.1st-comms.com/2011/05/18/1st-communications-chas-accredited/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>BCM End of Sale Announced &#8211; 1st March 2012</title>
		<link>http://blog.1st-comms.com/2011/04/18/bcm-end-of-sale-announced-1st-march-2012/</link>
		<comments>http://blog.1st-comms.com/2011/04/18/bcm-end-of-sale-announced-1st-march-2012/#comments</comments>
		<pubDate>Mon, 18 Apr 2011 10:44:14 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Avaya BCM]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Nortel]]></category>
		<category><![CDATA[Nortel BCM]]></category>
		<category><![CDATA[Nortel BCM 450]]></category>
		<category><![CDATA[Nortel BCM 50]]></category>
		<category><![CDATA[BCM]]></category>
		<category><![CDATA[BCM Maintenance]]></category>
		<category><![CDATA[BCM Migration]]></category>
		<category><![CDATA[BCM Upgrade]]></category>
		<category><![CDATA[Nortel BCM Support]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=344</guid>
		<description><![CDATA[We have been informed by the vendor that the BCM Telephone System is no longer going to be sold from the 1st of March 2012, but will continue to be supported for a while to come. As we see it, existing BCM operators have the following options going forward: 1. Stay as you are. The [...]]]></description>
		<wfw:commentRss>http://blog.1st-comms.com/2011/04/18/bcm-end-of-sale-announced-1st-march-2012/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Avaya IP Office Release 7</title>
		<link>http://blog.1st-comms.com/2011/03/22/avaya-ip-office-release-7/</link>
		<comments>http://blog.1st-comms.com/2011/03/22/avaya-ip-office-release-7/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 14:18:14 +0000</pubDate>
		<dc:creator>Dave</dc:creator>
				<category><![CDATA[Avaya]]></category>
		<category><![CDATA[Avaya IP Office]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[1st Communications]]></category>
		<category><![CDATA[Avaya IP Office Release 7.0]]></category>
		<category><![CDATA[Release 7]]></category>

		<guid isPermaLink="false">http://blog.1st-comms.com/?p=321</guid>
		<description><![CDATA[Following several months of beta testing with Avaya Connect Partners such as 1st Communications, Avaya has just announced the public release of IP Office 500 rel 7.0. This new version has many new changes, most notably the ability to use Norstar phones on the IP office for the very first time. To accomplish this, Avaya has [...]]]></description>
		<wfw:commentRss>http://blog.1st-comms.com/2011/03/22/avaya-ip-office-release-7/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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